Connect & Engage


311 Request

During the COVID-19 pandemic, our 311 Citizen Advocates will be available for your questions and requests; however, some services we offer will not be available. Please see our COVID-19 Information page for more details.

Thank you for contacting 311Cary! Requests made through our online service may take up to one business day for a response.

NOTE: The following types of requests are considered urgent and should not be submitted online.

  • Traffic signal outages/flashing
  • Missing stop signs
  • Water leaks
  • Sewer stoppages/overflows.

Instead, please call 311Cary by dialing 3-1-1 or (919) 469-4000 if outside of Cary Town Limits

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